Copyright, abuse & takedown

Flixy acts as a hosting service provider for websites created by its customers. We take reports of illegal content seriously and act expeditiously, in accordance with the EU Digital Services Act (DSA), the French LCEN (law no. 2004-575) and the US Digital Millennium Copyright Act (DMCA).

1. How to report

Send your notice to abuse@flixy.studio (or use the contact form, subject “Other”) with:

1. the exact URL(s) of the content concerned;
2. a sufficiently substantiated explanation of why you consider it illegal or infringing;
3. your name and email address (except for reports concerning child sexual abuse material, which may be anonymous);
4. a statement that you believe in good faith that the information in the notice is accurate and complete.

2. Copyright notices (DMCA)

For copyright infringement claims, also include: identification of the copyrighted work; your physical or electronic signature; a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on behalf of the owner.

Counter-notice: if your content was removed and you believe this was a mistake, you may send a counter-notice including your contact details, identification of the removed content, a statement under penalty of perjury that you believe it was removed by mistake, and your consent to the jurisdiction of the competent courts. We may restore the content in 10–14 business days unless the claimant informs us of a court action. Repeat infringers’ accounts are terminated.

3. What happens next

• We acknowledge receipt and review the notice diligently and objectively. Urgent cases (phishing, malware, child safety, threats to life) are handled as a priority, usually within 24 hours.
• We may remove or disable access to the content, suspend the website or domain, and inform the customer with a statement of reasons and the possibility to contest.
• We inform the notifier of our decision. Decisions can be challenged through our internal complaint system (reply to our decision) or before the competent courts or certified out-of-court settlement bodies.
• Abusive or manifestly unfounded notices may be disregarded.

4. Authorities and points of contact

Single point of contact for authorities of EU Member States, the European Commission and the European Board for Digital Services (DSA art. 11), and for users (art. 12): legal@flixy.studio. Languages: English, Spanish, French.