AI Transparency Notice

Flixy is committed to transparent and responsible use of artificial intelligence, in line with the EU Artificial Intelligence Act (Regulation (EU) 2024/1689) and good practices worldwide.

1. Where we use AI

• Website generation and editing: large language models analyse your prompt, write a specification, design and code the website, and apply your chat requests.
• Setup wizard and suggestions: AI proposes questions, structures and improvements.
• Import of your existing website: AI reads the content of your current website, PDF or image and organises it (business details, services and prices, texts) to prepare your new website. It may misread or miss information: you check everything before the website is created.
• Marketing studio: AI writes Google Ads campaigns and social media posts from the content of your website. They are drafts that you review and publish yourself; character limits are checked by Flixy, but the approval of your ads depends on each platform.
• Multilingual website: AI translates the texts of your website (pages, buttons, menus, forms, image descriptions, titles and descriptions for Google) into the languages you choose. Translations are machine-generated: you can correct each sentence, your corrections always take priority, and you remain responsible for the translated content published on your website.
• Email automations: the scenarios are written in advance by Flixy and translated into 18 languages; no AI is used when they are sent. If you write your own text, it is sent as you wrote it.
• Ask Flixy, the guide in your dashboard: an AI system that explains how to use the platform and suggests features to add, remove or pause. To do so it reads Flixy’s documentation and a summary of your account (your websites, their status, the features turned on and simple figures such as visits, orders or unread requests), never the personal details of your customers. It is clearly identified as an AI, it can only guide you and open screens: it never changes your websites, your plan or your settings by itself. Its suggestions are advice; you decide. It is free and does not use the AI included in your plan.
• Flixy AI support assistant: an AI system answers your questions using information about your account. It is clearly identified as an AI; you can ask for a human at any time, and it can open a ticket for our team.
• Translation: parts of our public website are translated automatically by AI from the English original.

2. Models and providers

We use general-purpose AI models from leading providers (currently Anthropic’s Claude models for text and code, and Google’s Gemini models for images and videos), selected for quality and safety, and may change providers. Our providers do not train their models on the data we send them under our agreements. See the Privacy Policy.

3. Limitations you should know

• AI can make mistakes, invent facts (“hallucinations”), or produce content similar to existing works. Always review texts, figures, legal mentions and claims before publishing.
• AI output is not legal, medical, financial or professional advice.
• Output quality depends on your prompt: precise information produces better websites. See our guides.

4. Labelling AI-generated content

Websites generated with Flixy contain a machine-readable indication (generator metadata) that they were created with AI tools. Every image, logo and video created by AI also carries, inside the file itself, the standard IPTC marking “Digital source type: trained algorithmic media” (XMP metadata recognised by search engines, design software and social networks); it is invisible to your visitors and does not change the image. Images and videos made with Google’s models also contain Google’s SynthID watermark. Where the law requires it — for example for deepfakes or AI-generated text published to inform the public on matters of public interest without human review — you must clearly disclose that the content is AI-generated. You remain the publisher of your website.

5. Human oversight

Nothing is published on your domain without your action: you decide when to publish, and updates to live websites require confirmation with your password. Automated safety systems may block certain prompts; decisions with significant effect on your account are reviewed by a human.

6. Contact

For any question or concern about our use of AI, contact legal@flixy.studio.